MCS Big News!

MCS Cleaning & Maintenance LTD Wins Best Commercial Cleaning Company 2023

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2023-global-excellence-awards

MCS Cleaning & Maintenance LTD has been awarded the Best Commercial Cleaning Company 2023 as part of the 2023 Global Excellence Awards

Launched in 2018 by Acquisition International Magazine, the award seeks to showcase those who are changing things for the better. Celebrating companies and teams actively driving change, surpassing expectations and excelling in the corporate world.

All award winners are chosen through a merit-based system via research by an impartial team and external nominations. To be in with a chance of winning the award, companies must have evidence of significant achievements and a clear commitment to innovation in their field.

2023-global-excellence-awards

Six-Time Award Winners
MCS Cleaning & Maintenance’s care and dedication to its clients and team members has secured the win for the sixth time after the company was previously awarded the title in 2015, 2016, 2017, 2018 and 2019.

Investing in Team Members
With a team of 310 people catering to over 150 clients, MCS Cleaning treats everyone like family. From handwritten birthday cards and trips to counselling, health and legal support, the company ensures everyone is looked after. This investment in team members has shone through and resulted in greater quality and standards for MCS’s clients.

Supporting Charities
MCS Cleaning has also been making a difference through charitable work. Recent work includes supporting local charities with house clearances, food banks and raising funds for Cancer Research, Muscular Dystrophy UK and Dementia UK.

Alongside this, the MCS team has also been involved in mentorships to young adults and people with disabilities carried out through the Prince’s Trust and Shaw Trust. Offering encouragement and work experience opportunities, MCS has truly made a difference and is pleased to report that several mentees are now fully-fledged members of the team.

Plans for the Future
Welcoming West Midlands Police as a new client in December 2023, MCS Cleaning & Maintenance is also focusing on expanding its portfolio in schools throughout the Midlands and Berkshire. Further plans include hiring additional members of the Area Managers Team to ensure client and team consistency and that everyone gets the downtime they need.

MCS Cleaning & Maintenance is going to be expanding its planet-positive agenda. It’s already started by opting for green company vehicles and cleaning products and is helping to build a cleaner and greener environment.

Kelly & Tim Blacknell
MCS Cleaning & Maintenance LTD

Passing on the Baton: MCS Cleaning & Maintenance LTD Acquires Gemclean LTD

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Kelly and Jack

MCS Cleaning & Maintenance LTD, a commercial and home cleaning services company based in Leicester and Berkshire, has acquired Gemclean LTD.

Kelly and JackAfter decades of dedicated service and unwavering commitment to excellence, the founders of Gemclean LTD, Jack and Karen Hobbs, are passing on the baton to their daughter and son-in-law, Kelly and Tim Blacknell, owners of MCS Cleaning & Maintenance LTD. 

Established in 1977, Gemclean LTD began as a small window cleaning business in Berkshire and quickly grew and developed to offer carpet and upholstery and commercial cleaning of offices. The company has a strong reputation for meticulous attention to detail and unparalleled customer care. Jack’s mantra, “Take care of the edges, and the middle will look after itself,” highlights Gemclean LTD’s commitment to thoroughness and excellence.

A Legacy Passed On

Jack and Karen’s daughter, Kelly, fondly recalls her childhood spent learning the ropes of the business from her parents, from methodically cleaning buildings to ensuring every detail was attended to. Now, as Jack enters well-deserved retirement at the age of 72, Kelly and her team are ready to carry forward the legacy he built. 

“I am so proud of both my parents and all their hard work and dedication to their business and teaching us that hard work goes a long way,” says Kelly. “I always admired the way he took pride in every site as if it was his own building, right down to making sure every window was shut and every door locked up and safe with the alarm set. He would always go that extra mile for his customers and team even when they didn’t expect it.” 

Kelly says that this customer care is something she carried forward when setting up her own business, MCS Cleaning & Maintenance LTD. “From handwriting everyone’s birthday cards to recognising people’s achievements with Spin the Wheel and Site of the Month, the business is committed to upholding the same level of care and dedication that our customers have come to expect.”

Gemclean LTD, now operating under the MCS Cleaning & Maintenance LTD banner, will continue to thrive and provide top-notch cleaning services to customers across Berkshire and beyond.