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CASE STUDY: TRANSFORMING CLEANING STANDARDS AT
OADBY PLASTICS

CLIENT

OADBY PLASTICS

LOCATION

LEICESTER, WARRINGTON, CANNOCK, NORTHAMPTON

INDUSTRY

OFFICE AND PRODUCTION WAREHOUSING

SERVICE

DAILY OFFICE CLEANING, AND WAREHOUSE CLEANING

The Challenge: Inconsistent Cleaning Standards

Oadby Plastics, a leading provider of plastic products, faced significant challenges in maintaining cleanliness and hygiene across its office and warehouse facilities. The company’s in-house cleaning system lacked the necessary structure and management oversight, leading to subpar standards.

Key challenges included:

  • Inconsistent cleaning quality — Office and warehouse areas were not maintained to the expected hygiene standards.
  • Lack of management oversight — No structured audits were in place to monitor cleaning performance.
  • Sickness and holiday cover gaps — When cleaners were unavailable, there was no system to provide immediate replacements.
  • Need for structured training — Cleaning staff lacked formal training and retraining, resulting in inconsistent results.
  • Detail work needed — High-traffic areas, particularly in the warehouse, required more thorough and regular deep cleaning.

Recognising the need for a professional approach, Oadby Plastics decided to outsource its cleaning operations in 2020, choosing MCS Cleaning to implement a structured and efficient cleaning system.

The Solution: MCS Cleaning’s Expert Approach

MCS Cleaning introduced a well-structured cleaning service designed to improve hygiene standards, enhance efficiency and provide reliable cleaning coverage.

1. Daily Office and Warehouse Cleaning

MCS deployed trained cleaning operatives to manage the daily cleaning requirements across Oadby Plastics’ office and warehouse spaces. By ensuring all staff were trained to BICSc standards, MCS delivered a consistently high level of service.

2. Robust Cleaning Management and Oversight

To address the previous management gaps, MCS implemented:

  • Monthly audits — Regular inspections ensured quality control and identified any areas for improvement.
  • Reliable sickness and holiday cover — A structured system ensured that no gaps in service occurred.
  • Annual training and retraining — Cleaning operatives received ongoing professional development to uphold high standards.

3. Improved Hygiene and Deep Cleaning Routines

Given the high-traffic nature of Oadby Plastics’ warehouse areas, additional deep-cleaning measures were introduced:

  • Thorough floor and surface cleaning — Ensuring dust, debris and contaminants were effectively removed.
  • Detail-focused cleaning — Special attention was given to high-use areas, machinery surroundings and office spaces.
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The Results: Enhanced Cleanliness and a Smooth Transition

Since partnering with MCS Cleaning, Oadby Plastics has experienced a significant improvement in cleaning standards and operational efficiency. The structured approach introduced by MCS has improved hygiene and ensured a smooth, well-managed cleaning process across multiple locations.

Lauren, Executive Assistant to the Managing Director at Oadby Plastics, shared her positive experience:

“I just wanted to contact you to let you know the brilliant job MCS is doing. Rob and Denise, especially, are great to work with. Rob has been a massive support setting the contract up at Leicester, as it was certainly a challenge, but the support from Rob and everyone at MCS has been highly appreciated.
Denise is also a great contact and does a great job on a day-to-day basis. She is always really approachable and helpful. It has been a great decision moving our cleaning function to MCS and we look forward to bringing on the remaining three branches this year.”

Lauren, Executive Assistant

Key Benefits Delivered by MCS Cleaning

✔ Improved hygiene standards — Office and warehouse areas are now consistently maintained.

✔ Reliable staff coverage — No more gaps in cleaning due to sickness or holidays.

✔ Structured management — Monthly audits ensure quality control.

✔ Ongoing staff development — Training ensures best practices are always followed.

✔ Smooth contract implementation — A seamless transition across multiple locations.

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MCS Cleaning’s professional management, highly trained operatives and commitment to excellence have significantly improved the cleanliness and hygiene standards at Oadby Plastics. By implementing a structured cleaning plan and ensuring reliable coverage, MCS has created a cleaner, more efficient workplace across the company’s offices and warehouse facilities.

Looking for Expert Office and Warehouse Cleaning Services?

If your business requires professional Office and Warehouse Cleaning, MCS Cleaning can provide a tailored solution to meet your needs. Contact us today to discuss how we can enhance your facility’s cleanliness and hygiene.

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MCS Cleaning and Maintenance
Unit 15 The Courtyard
Stenson Road
Coalville
Leicestershire
LE67 4JP

Phone: 01530 382 006
Fax: 0870 1302 804
Email: [email protected]

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